Chief Marketing and Experience Officer

The Computer History Museum (CHM) seeks a bold, imaginative, and results-driven leader to serve as the next Chief Marketing and Experience Officer (CMEO). In addition to telling the stories of computing history and its transformative impacts on society, CHM equally brings a forward-looking perspective and aims to be a torchbearer for decoding technology’s histories and complexities.

The Computer History Museum is the leading institution examining computing’s ongoing impact on our world. From the heart of Silicon Valley, CHM is uniquely positioned to cull the key lessons of the past and through research, exhibits, events, and an incomparable collection of computing artifacts, help create digital citizens with the knowledge and understanding to make the choices that will shape a better future. For more than 40 years, CHM has collected the technologies and captured the stories of the visionaries, disruptors, and pioneers of the computing revolution, welcoming 100,000 annual visitors. With an unparalleled collection, highly relevant physical location, dedicated board and staff, and critical mission, CHM is primed to enter its next chapter of cultivating and educating digital citizens around the globe. As artificial intelligence redefines what it means to be human, and as our world grapples with many complex, technology-driven issues, CHM’s mission, reputation, and ambitious goals position it as a key institution to shape a better future.

As CHM enters a new chapter of innovation and impact under new President and CEO Marc Etkind, the CMEO will play a pivotal role in expanding the Museum’s reach, deepening its relevance, and strengthening its earned revenue. The CMEO will be the Museum’s chief brand steward and architect of audience growth, responsible for shaping how CHM engages the public visually, experientially, and narratively. This leader ensures that all marketing strategies and communications reflect the Museum’s mission while actively driving growth in audiences, attendance, membership, and revenue. This leader will unify brand strategy, advertising, public relations, and visitor-focused marketing into a cohesive, mission-aligned approach that reflects CHM’s values and ambitions. The CMEO will oversee a diverse portfolio that includes marketing and communications, venue rental, museum services, and retail operations. They will lead a high-performing team and collaborate seamlessly across departments to ensure that every visitor touchpoint—before, during, and after a visit—reinforces CHM’s identity and inspires connection. This is a unique opportunity to reimagine the role of marketing in a cultural institution and to help shape the future of CHM’s public presence.

The salary range for this position is between $200,000 and $220,000 annually. Compensation is commensurate with experience. The Computer History Museum is located in Mountain View, California, in the heart of Silicon Valley – the global epicenter of technology innovation, renowned for its vibrant startup culture, world-class research institutions, and leading tech companies. Nestled in the heart of the San Francisco Bay Area, Silicon Valley offers a unique blend of urban amenities, stunning natural beauty, and a thriving entrepreneurial ecosystem. Families in Silicon Valley enjoy access to top-rated schools, parks, and recreational facilities. The region boasts a diverse range of outdoor activities, including hiking, biking, and camping in the nearby Santa Cruz Mountains or exploring the stunning beaches of the Pacific Coast. From the bustling tech hubs of San Francisco and Palo Alto to the picturesque coastal towns of Santa Cruz and Monterey, Silicon Valley offers a variety of lifestyles and experiences to suit every preference.

Screening of complete applications will begin immediately and continue until the completion of the search process. Inquiries, nominations, referrals, and CVs with cover letters should be sent below.

Courtney Wilk-Mandel is leading this search with Evan Layne and Cara Meyers. 

As an equal opportunity employer, the Museum provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Museum will provide reasonable accommodation for qualified individuals with disabilities.